Tourist Police
Visitors who face unforeseen problems can always seek the aid of the Malaysian Tourist Police.
You can identify an officer by his or her attire - checkered hatband, dark blue shirt and trousers and a red and blue badge (with the letter "I" for information) displayed on the breast pocket.
These officers usually patrol tourist spots and protect the attractions/monuments as well as the safety of all visitors.
Kuala Lumpur Tourist Police:
Hotline (HQ) (+603) 2149 6590
Enquiries (+603) 2149 6593
18 comments:
Dear Sir,
on 6th of April 08 while travelling on coomuter from Putra to Midvalley
one guy grabbed my leg and another snatched my Omega constellation gold watch no 80972378 costing $2500 snatched.i reported at Tourist police at KLCC center where cpl Guna took my report and Sgt.salleh was investigation officer.case no is 11973/08.till the date i have not received any report from them.can any body help me on it. ihave given my watch no to Swatch group also.
Dear Kris,
Why don't you keep following up, that may ring some bells in their ears.
>> Dear Sir,
>>
>>
>>
>> I wish to inform you that on the 10th of February 2011, I boarded a bus
>> called 88 with registration number AFW 8866 going to Kuala Lumpur which I
>> booked on the 9th February 2011 at the Lapan Lapan Travel Pte.
>>
>> The ticket with serial no. 132618 was booked for Kuala Lumpur and same was
>> clearly mentioned on the ticket. After five hours of travel we reached a
>> place called Seramban. The driver helper asked me to get down the bus as the
>> bus is not going to KL ( pudu raya) as same is closed for renovation. I then
>> asked him whether KL is far from the place we got down and he replied that
>> it is very close. So I took my luggage and suddenly one taxi driver came to
>> me and asked whether I wanted to go KL. Without waiting me to answer he
>> picked up my luggage and asked me to follow him. I then reached the taxi on
>> the other side of the road where there was another guy in the car who was
>> actually the driver. I asked him whether KL was far and he replied that it
>> will take us almost two hours to reach there. I was really shocked as I knew
>> the bus driver helper lied to me.
>>
>>
>>
>> We then started the trip and at 5am we reached my hotel in Bukit Bintang in
>> KL. The taxi meter was showing 70 ringgits. Suddenly the guy next to the
>> driver pressed a button and it showed 369 ringgit. So he told me that
>> because of the late night he will charge me double the price " 369 ringgit X
>> 2) total RM738. I protested by saying that I saw only RM 70 and how it could
>> suddenly turn into RM369. He said that this is normal as we drove for more
>> than an hour. I told him that I do not have enough ringgit with me and they
>> suddenly became threatening. So I had no choice than to pay a total of
>> Singapore dollars 300 ( three hundred Singapore dollars) to them. I had to
>> take out my luggage from car myself and they disappeared very quickly.
>>
>>
>>
>> The taxi car no. is HB7780 and the mobile phone of the second driver is
>> 0109130134 ( Mr Jack).
>>
>>
>>
>> I have already filed a complaint at the Tourism Police of KL at Jalan
>> Ampang and the reference no. is THSL/005401/11.
>>
>>
>>
>> In the meantime I got into contact with the driver and he says that he will
>> come to my hotel to refund the money but the tourism police asked me to
>> avoid these kind of direct contact.
>>
>>
>>
>> I would like you to find out the bus driver helper why he dropped me at
>> Seramban whereas it should have been KL. I would like to let you know that
>> he was also very rude and did not show customer service at any time. (
>> Please note that I'm talking about the driver helper and not the driver.
>>
>>
>>
>> I am right now in KL and will leave for Mauritius on Wednesday morning. I
>> would be grateful to have an update at soonest.
>>
>>
>>
>> Below are my contact details
>>
>>
>>
>>
>>
>>
>>
>> Yousuff Jaddoo
>>
>> Director
>>
>> Cars-On-Line Auto Imports Ltd
>>
>> Shiv Shakti Road, Solferino No.5, Vacoas
>>
>> Office : 4266656 / Mobile : 7566869 / Fax : 4240012 ( Malaysia number
>> 014-7176195)
>>
>> Email : yusmo@intnet.mu
>>
>> Dear Sir,
>>
>>
>>
>> I wish to inform you that on the 10th of February 2011, I boarded a bus
>> called 88 with registration number AFW 8866 going to Kuala Lumpur which I
>> booked on the 9th February 2011 at the Lapan Lapan Travel Pte.
>>
>> The ticket with serial no. 132618 was booked for Kuala Lumpur and same was
>> clearly mentioned on the ticket. After five hours of travel we reached a
>> place called Seramban. The driver helper asked me to get down the bus as the
>> bus is not going to KL ( pudu raya) as same is closed for renovation. I then
>> asked him whether KL is far from the place we got down and he replied that
>> it is very close. So I took my luggage and suddenly one taxi driver came to
>> me and asked whether I wanted to go KL. Without waiting me to answer he
>> picked up my luggage and asked me to follow him. I then reached the taxi on
>> the other side of the road where there was another guy in the car who was
>> actually the driver. I asked him whether KL was far and he replied that it
>> will take us almost two hours to reach there. I was really shocked as I knew
>> the bus driver helper lied to me.
>>
>>
>>
>> We then started the trip and at 5am we reached my hotel in Bukit Bintang in
>> KL. The taxi meter was showing 70 ringgits. Suddenly the guy next to the
>> driver pressed a button and it showed 369 ringgit. So he told me that
>> because of the late night he will charge me double the price " 369 ringgit X
>> 2) total RM738. I protested by saying that I saw only RM 70 and how it could
>> suddenly turn into RM369. He said that this is normal as we drove for more
>> than an hour. I told him that I do not have enough ringgit with me and they
>> suddenly became threatening. So I had no choice than to pay a total of
>> Singapore dollars 300 ( three hundred Singapore dollars) to them. I had to
>> take out my luggage from car myself and they disappeared very quickly.
>>
>>
>>
>> The taxi car no. is HB7780 and the mobile phone of the second driver is
>> 0109130134 ( Mr Jack).
>>
>>
>>
>> I have already filed a complaint at the Tourism Police of KL at Jalan
>> Ampang and the reference no. is THSL/005401/11.
>>
>>
>>
>> In the meantime I got into contact with the driver and he says that he will
>> come to my hotel to refund the money but the tourism police asked me to
>> avoid these kind of direct contact.
>>
>>
>>
>> I would like you to find out the bus driver helper why he dropped me at
>> Seramban whereas it should have been KL. I would like to let you know that
>> he was also very rude and did not show customer service at any time. (
>> Please note that I'm talking about the driver helper and not the driver.
>>
>>
>>
>> I am right now in KL and will leave for Mauritius on Wednesday morning. I
>> would be grateful to have an update at soonest.
>>
>>
>>
>> Below are my contact details
>>
>>
>>
>>
>>
>>
>>
>> Yousuff Jaddoo
>>
>> Director
>>
>> Cars-On-Line Auto Imports Ltd
>>
>> Shiv Shakti Road, Solferino No.5, Vacoas
>>
>> Office : 4266656 / Mobile : 7566869 / Fax : 4240012 ( Malaysia number
>> 014-7176195)
>>
>> Email : yusmo@intnet.mu
>>
I would like to inform all the related persons that I have been fooled
by the so called Euro Star Express Courier (both from UK and Malaysia)
and Malaysian Shipment for a package that I should have received long
ago. My friend Ashton Zak from UK to Nepal. The package travelled
through UK-Germany-Malaysia. From Malaysia, it was to be delivered to
Nepal. But my package was dumped and I was asked for money in return
of that package .I tracked the package through tracking number
8034178206 in eurostarxpresscourier.com and it show that the package
is in Malaysia . Due to importance of that package, I paid 12400 RM &
800 USD to different person but still I have been asked for additional
500 USD. I have spent such a huge sum of money to receive a parcel.
Now I begin to have a feeling of being fooled by all. I do not know
who is responsible for this but I request Malaysian Police Department
to address the problem I have faced and investigate in this matter to
make justice and prevent others from being cheated in future. Please
take necessary action in this matter. If my friend also involve in
this matter then call him and punish him too because he playing game
with me his number is +447031847249,60126102135( Mr. Clement and Mr.
Hamza Sherif) Please do something.
Why you are didn't tack any action??
If they are wrong then why they are use government stamp??
I was walking on the road with my husbond on Jalan Raja Chulan closer to KL tower around 8.30 am on 1st April 2012. A peson on Motor Bicycle snached my gold neckless. We did not hear or did not see him. When I realized what has happende and started shouting he even turned back and looked while riding his bike. I saw his face very well and I think he must be a malay person wearing baige color t-shirt.There were two taxies parked there and some people otheron both side of the road. But no body did anything. Only one person just asked whether we noted the bike number. All others pretended they saw nothing. We were very shocked and were helpless. We went back to the room and talled them. They gave some telephone numbers and try to call police, tourist police but it was very difficult to contact them. Finally We called police who said they will come to the hotel to get the complain done. But nothing had happend. I just lost the most valuable thing I had. Later we got to know that this type of things are very common in Malaysia. So what the hell the tourist police is doing. they are not providing security to the foreigners. A city like KL there should be lot of security people providing security to the foreigners. but we have noted that it was in very few places the police officers on duty. they were also just chatting and not concerning on what is happing. What we felt was Malaysia is not only getting income from tourists but stealing whole thing the foreigners has. The way the police reacted to my complain I had to come to the conclusion that these things happen with the knowledge and they too may be getting a share from these thieves. My advice is to anybody is "PLEASE DO NOT GO TO MALAYSIA IF YOU CAN DO SO". IF YOU MYUST GO DO NOT USE ANY VALUABLE THINGS. OR DO NOT CARRY YOUR PASSPORT WITH YOU ALWAYS. THEY WILL DRAG THAT TOO.
Every whare we were cheated by them. Specially taxi drivers. They charged RM 20.00 to 2.00 km saying they have a fixed charge and that is the minimum. but later we got to know that the minumum charge is RM 3.00 and then meter will increase according to mileage. Even the we had to pay RM 105.00 to the verhicle we went to airport at 2.00 am. But we got to know they charge this amount to a Lumisone vehicle not to a normal car.So I am sure that Malaysia is not safe for visitors.
According to my(me azad khan) above blog. I didn't get any response from Malaysia Tourist Police till.
My Experience Details(Email to Malaysian Authority):
Dear respected all,
As-salamu-alaikum,
8 JAN, 2014
Malindo Air had reached from Dhaka to Kuala Lumpur (KL) on 4.16AM.This is the first time tour outside of my country except India visit. When (within 4.16 AM to 5.30A) I was trying to exit from the last door of Airport (at level 3) after clearing customs and immigration. Three cheaters (cc TV screen shot crossed in attached file) came to me and claimed that they are Malaysian Government staves. Their role is to check either a tourist have hotel booking or not and air ticket (return) or not. They took my air ticket and told me that you have to pay 280+280 MYR as Malaysian Government penalty because you have no hotel booking.If you don’t pay you will be sent back to Dhaka. They gave me 560 MYR receipt and took USD 200 because I had no MYR that time and forced me to take their taxi. After closing the door of the taxi they gave me my air ticket and at last they drop me nearby china town. When I reviewed the receipt I understood that it is a cheating with me. I have introduced a complain (in attached file) on same day to tourist police in KL. They sent me to ‘balai police KLIA’ with a report generated by tourist police to get back the money as soon as possible. I had to spend 4 hours in ‘balai police KLIA’ to give them details. Mr. Bira took the case to investigate and preserved a photo copy of that money receipt. But he didn’t give me any deadline of investigation finished. After that I had come to KLIA to detect them(cheaters). I requested to airport police (level 5) to view the cc camera video. They viewed and gave me a cc camera screen shot of that scene.
9 JAN, 2014
I thought they are doing it continuously and decided to stay airport to detect them. I have detected them(level 3) within 3.30 AM to 5.00AM and requested airport police (level3 and 5) to arrest them on the basis of cc camera video and called Mr. Bira (investigation officer).But unfortunately they didn’t do that. I also tried to Mr. Bira’s mobile phone but I couldn’t reach. After that I had asked those cheaters to show their Govt. Employment identity. They didn’t do that even they tried to take me out of cc camera area and took the money receipt. Their collaborators (taxi drivers) proposed me to return money if I would withdraw the case against them.
After 9 Jan 2014
I have sent message to Mr. Bira 2 times and call 2 or more times. He just received my phone once and told me that investigation is going on. On 18 JAN I have come back to Dhaka.
please see two attached file for details.
My experience
1. I think there is a collaboration among balai police KLIA or airport police, taxi drivers and cheaters. Airport police, fast food shop owners know them well.
2. Not only I have been a victim but also many Bangladeshi passengers is losing money every day(specially at early morning time) .I have met with a BD person in Johor Baharu who also lost USD 40+MYR100.They forced not only me but also another person in front of me(walking) and tow persons(man and woman) sitting on chair(all are check mark)
3. I think it is a serious security flaw of KLIA and incoming tourist to Malaysia.
4. I have to come to Dhaka with empty hand. May you imagine if I would not have enough money?
5. They receive salaam and response .Their appearance looks like Malay Muslim. They are making bad image of good Malay Muslim people to foreigners.
6. If they are not arrested and punished. I am sure they will continue it.
Request: sorry if you are not appropriate person for this Email.please forward it to appropriate person(if possible).
Me and my husband stayed in Furama Hotel for two nights. On 22nd morning at 10.15-1030am me and my husband were crossing the road in front of your hotel to go to Time square as directed by One Ms. Priya in your Hotel taxi stand. Immediately one man came from the opposite platform in a Yamaha Bike and snatched my wife's Gold chail of48 grams worth RM 9900 and flew away. This was witnessed by your security in front gate. One Mr. Moktha security supervisor was informed and he also saw the location. We were then taken to the tourist travel police and we made a report. Rozanna Ras Taffari, Guest service Manager also was not receptive and made us to leave the hotel.
We requested for some urgent help which your hotel did not provide.
In the police station we saw another couple also lost their chain snatched by the same two wheeler happened around 10.30 and they also reported. Their hotel had CC Cover picture of that person. The police also did not act fast and we did not get any enquiry by the police and not by the hotel people which makes us to suspect that all of them are in hand in this daylight robbery which is shameful and Furama is not at all a safe place for foreign nationals as all there in support of this robbery.
I will also inform Malaysia tourism department to discourage tourists to your hotel. Many friends of mine travelling to your country will also be informed not to go to your hotel.
I plan to write to the media about this. We deeply regret for choosing this unsafe place not bothered about the safety of their clients.
This must be a regular happening there and not having a CC camera cover around the hotel is un acceptable.
It is a shame to visit this unsafe country and unsafe Hotel
Surely if take some efforts with the police this robber can be identified which if you do will be appreciated as the other couple stayed hotel had his pictures.
Hoping you will give some pressure and recover our lost jewel.
Your hotel repute will not stand if these unsafe activities continue.
If I don’t hear from you we go to media about this incident.
Yes I will fully agree. I too lost the chain exactly like you. KL is not a safe place. Please don’t go to Malaysia. There is a gang working for robbery. Police is not helping. We have all original copies
I Victoria Myrtal passport no Z1933490 stayed in Furama Hotel for two nights. On 22nd morning at 10.15-1030am I was crossing the road in front of your hotel to go to Time square as directed by One Ms. Priya in your Hotel taxi stand. Immediately one man came from the opposite platform in a Yamaha Bike and snatched my Gold chail of48 grams worth RM 9900 and flew away. This was witnessed by your security in front gate. One Mr. Moktha supervisor was informed and he also saw the location. We were then taken to the tourist travel police and we made a report. Rozanna Ras Taffari, Guest service Manager also was not receptive and made us to leave the hotel.
We requested for some urgent help which your hotel did not provide.
In the police station we saw another couple also lost their chain snatched by the same two wheeler happened around 10.30 am suspect that all of them are in hand in this daylight robbery which is shameful and Furama is not at all a safe place for foreign nationals as all there in support of this robbery.
I will also inform Malaysia tourism department to discourage tourists to your hotel. Many friends of mine travelling to your country will also be informed not to go to your hotel.
I plan to write to the media about this. We deeply regret for choosing this unsafe place not bothered about the safety of their clients.
This must be a regular happening there and not having a CC camera cover around the hotel is un acceptable.
It is a shame to visit this unsafe country and unsafe Hotel
Your hotel repute will not stand if these unsafe activities continue.
Please look in to this and reply to me I am ready for media
Don’t go to Malaysia it is not a safe country
It is good place for tourist.I tell about this country in my article.
https://travelmalysia1.blogspot.com/
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